Virtual Moving Survey vs. In-Person: Which is Better?

When preparing for a move, getting an accurate estimate of costs and requirements is one of the most critical steps. This helps ensure a smooth process and prevents unexpected expenses or logistical issues.

Traditionally, moving companies have relied on in-person surveys to evaluate a client's belongings and give a quote. However, in recent years, virtual moving surveys have gained popularity, offering a more convenient and flexible approach.

So, how do these two options compare? Which is the better choice? Let’s look into the differences and benefits of virtual moving surveys versus in-person assessments.

What is a Virtual Moving Survey?

A virtual moving survey is a process where the moving company uses technology to evaluate your belongings remotely. Typically, this involves a video call or an app that allows you to walk through your home with a mobile device, showing the moving company’s representative your furniture, boxes, and other items that need to be moved. The company then provides a quote based on the visual inspection.

Benefits of Virtual Moving Surveys

• Convenience: Virtual surveys can be conducted at a time that fits your schedule, saving time for both you and the moving company. You don’t need to wait for someone to physically visit your home.
• No need for an in-person appointment: This option works especially well for long-distance moves or clients with busy schedules who can’t accommodate an in-person survey.
• Cost-effective: Since there’s no need for a moving company representative to travel to your home, virtual surveys may lower operational costs for moving companies, which can reflect in your quote.
• Contactless: Virtual surveys are a great option if you're looking to minimize face-to-face interactions, making them ideal during uncertain times or for those who prefer limited physical contact.

Challenges of a Virtual Moving Survey

• Technical Challenges: Poor internet connectivity, outdated devices, or unfamiliarity with technology can hinder the survey process.
• Limited Scope: Certain items or spaces, such as attics or storage units with poor lighting, might be difficult to assess accurately through a virtual medium.
• Potential for Oversights: Without a physical presence, some details - like narrow hallways or fragile items requiring special handling - might go unnoticed.

What is an In-Person Moving Survey?

An in-person moving survey requires a moving company representative to visit your home and conduct a thorough assessment of your items. This allows the moving company to see everything firsthand, including the layout of your home, the number of stairs, the weight of certain furniture, and any obstacles that might affect the moving process.

Benefits of In-Person Surveys

• Accuracy: With an in-person survey, there is less room for misinterpretation. The estimator has the opportunity to measure your items and see exactly what needs to be moved, ensuring a more accurate estimate.
• Personal interaction: If you have specific concerns or questions about the moving process, in-person surveys allow for direct communication, which can provide peace of mind and clear understanding.
• Physical assessment of challenges: The moving company can assess accessibility challenges, such as tight hallways, narrow doors, or heavy items that might require special equipment, helping to fine-tune the logistics of your move.
• More detailed quote: During an in-person survey, the moving representative can also assess any potential for additional fees, such as for heavy lifting, special handling, or long carry charges, resulting in a more thorough and comprehensive quote.

Challenges of In-Person Moving Surveys

1. Time Commitment: Scheduling and conducting an in-person survey can be time-consuming, often requiring a few hours of your day.
2. Less Flexibility: Homeowners must adjust their schedules to accommodate the representative’s visit, which may not always align with their availability.
3. Environmental Impact: Vehicle use for in-person visits contributes to carbon emissions, making this method less eco-friendly.

Note: Moving Ally aims to simplify your relocation journey by offering both virtual and in-person moving surveys. Whether you're planning a local move or a long-distance relocation, we offers flexible and customized moving solutions that work for your timeline and budget.

Our professional movers are highly trained to handle a variety of moving scenarios, from furniture moving to commercial relocations, and they’re dedicated to ensuring a smooth and efficient experience from start to finish.

How to Choose Between Virtual and In-Person Moving Surveys?

When deciding between virtual and in-person moving surveys, consider your specific needs:

• Complex Moves: If you’re relocating high-value items, antiques, or have unique access challenges, an in-person survey is likely the better option.
• Tech-Savvy and Simple Moves: For smaller households or straightforward moves, virtual surveys provide a quick and efficient solution.
• Flexibility Needs: Virtual surveys cater to those with tight schedules or last-minute moves.
• Environmental Concerns: If sustainability is a priority, virtual surveys have a smaller carbon footprint.

Choosing between a virtual moving survey and an in-person survey comes down to your specific moving needs. Whether you value convenience or accuracy, understanding the pros and cons of each option will help you make an informed decision.

Whatever method you choose, ensure that you partner with a reliable moving company like Moving Ally to ensure a seamless moving experience.